New Otani Hotel - Tokyo

4-1 Kioi-Cho, Tokyo, Japan, 102-8578  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

New Otani Hotel - Tokyo

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Handicap parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Bar/Lounge area

A la carte restaurant

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor heated swimming pool

Editorial review:

The gardens and grounds are absolutely gorgeous at this large, yet relaxing hotel. The service can't be beat, and the rooms have nice furnishings. Some of the rooms are a bit small and some felt that the service was cold. But most people had an enjoyable experience.

Overview

New Otani is a 17-story hotel in an upscale area of Tokyo providing an outdoor swimming pool, a health club and an indoor heated pool. With accents of French architecture, the hotel was built in 1964 and renovated in 2007.

The hotel lies within 5 minutes' walk of Chidoriga-fuchi Park, New Otani Art Museum and Toyokawa Inari Shrine and Temple. Guests can get to Tokyo city center, which is 4 km away.

The East Gardens of the Imperial Palace is 2.5 km from the hotel and Tokyo Metropolitan Government Office is 4.0 km away.

The metro station Akasaka Mitsuke is easy to reach. There is Haneda airport at a 15 km distance.

Rooms

New Otani is a comfortable hotel offering non-smoking rooms including Deluxe Spacious Double Room, Standard Tower Single Room and Executive Standard Single Room. The rooms look on to the city. Guestrooms are outfitted with a traditional interior.

Eat & Drink

The on-site 24-hour restaurant tempts guests with international dishes. Refreshing drinks are offered in the café bar. Serving an array of dishes, La Tour D'Argent and Kyubee are just 50 meters away.

A continental breakfast is served and charges are applicable.  All visitors are offered a american breakfast for a fee.  A buffet breakfast is served at affordable prices. 

Services

Business guests will appreciate a catering service, computers and secretarial services available on site.

Relax

The hotel provides cots, babysitting and a pool for families with children. A fitness club and a gym are among the on-site facilities.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2007.  Number of floors:   17.  Number of rooms:   1479.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • Late check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Female traveler room/floor
  • Lobby
  • Vending machines
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Outdoor tennis court

Services

  • Paid airport shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Bed and breakfast
  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge area
  • Cafe
  • Catering service

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Beach umbrellas
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Barbeque grills
  • Garden area
  • Reflex massage

Room view

  • Garden view
  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Separate sitting area
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Bidet
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathroom telephone

Self-catering

  • Mini-fridge

Bedroom

  • Premium bedding

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 11 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of JPY 5940 per person per night in an extra bed. 

How to reach hotel

hotel New Otani Hotel - Tokyo Tokyo location
Show big map »

Hotel Address:

4-1 Kioi-Cho, Tokyo, Japan, 102-8578

Get directions
City Center
  • Tokyo
    4.0 km
Airports
Train Stations
  • Yotsuya Station
    700 m
  • Iidabashi Station
    2.6 km
Underground stations
  • Akasaka Mitsuke Station
    600 m
  • Hanzomon Station
    900 m
Restaurants
  • La Tour D'Argent (cuisine: French)
    30 m
  • Garden Lounge
    90 m
Parks
  • New Otani Art Museum
    140 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    17
  • Number of rooms:
    1479

Hotel Awards

JapaneseHOTEL AWARDSRecommendedTokyoNew Otani

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Japan

Use Badge

Rooms and availability

New Otani photos Room
Premium Double Room
Bed type: Double bed or Twin beds
Size: 45 m²
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    New Otani photos Room
    Deluxe Spacious Room
    Bed type: Double bed or Twin beds
    Size: 45 m²
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information
    Room facilities
      New Otani photos Room
      Standard Double Room
      Bed type: King-size bed or 2 Single beds or Double bed
      Size: 36 m²
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      Standard|The Main Twin

      Room facilities
        New Otani photos Room
        Tower Twin Room
        Bed type: 2 Single beds or Double bed or Twin beds
        Size: 36 m²
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Standard|Garden Tower Standard Room

        Room facilities
          Tower Triple Room
          Bed type: Sleeping arrangements for 3 persons
          Size: 50 m²
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information
          Room facilities
            Standard Triple Room
            Bed type: Sleeping arrangements for 3 persons
            Check Prices
            • Free Wi-Fi
            — Less information+ More information
            Room facilities
              Tower Junior Suite
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Shower
              • — Less information+ More information
              Room facilities
                New Otani photos Room
                Junior Suite
                Bed type: King-size bed or Double bed or Twin beds
                Size: 70 m²
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                — Less information+ More information
                Room facilities
                  New Otani photos Room
                  Deluxe Double Room
                  Bed type: King-size bed or 2 Single beds or Double bed
                  Size: 45 m²
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information
                  Room facilities
                    Deluxe Tower Room
                    Bed type: 3 Single beds
                    Check Prices
                    • Free Wi-Fi
                    — Less information+ More information

                    Deluxe|Garden Tower Deluxe Room (2 or 3 Twin Beds)

                    Room facilities
                      New Otani photos Room
                      Premium Deluxe Double Room
                      Bed type: King-size bed
                      Check Prices
                      • Free Wi-Fi
                      • Bathtub
                      — Less information+ More information
                      Room facilities
                        New Otani photos Room
                        Executive Standard Double Room
                        Bed type: Double bed or 2 Single beds or Twin beds
                        Size: 36 m²
                        Check Prices
                        • Free Wi-Fi
                        • Air conditioning
                        • Shower
                        • — Less information+ More information

                        Deluxe|Executive Twin "ZEN" Standard

                        Room facilities

                          How to reach hotel

                          hotel New Otani Hotel - Tokyo Tokyo location
                          Show big map »

                          Hotel Address:

                          4-1 Kioi-Cho, Tokyo, Japan, 102-8578

                          Get directions
                          City Center
                          • Tokyo
                            4.0 km
                          Airports
                          Train Stations
                          • Yotsuya Station
                            700 m
                          • Iidabashi Station
                            2.6 km
                          Underground stations
                          • Akasaka Mitsuke Station
                            600 m
                          • Hanzomon Station
                            900 m
                          Restaurants
                          • La Tour D'Argent (cuisine: French)
                            30 m
                          • Garden Lounge
                            90 m
                          Parks
                          • New Otani Art Museum
                            140 m
                          Hotel information
                          • Check-in:
                            from  2 pm
                          • Check-out:
                            until  12 pm
                          • Year renovated:
                            2007
                          • Number of floors:
                            17
                          • Number of rooms:
                            1479

                          Hotel Awards

                          JapaneseHOTEL AWARDSRecommendedTokyoNew Otani

                          According to guest reviews, the hotel has been rated as
                          Best Spa Hotels in Japan

                          Use Badge

                          New Otani Location

                          Legend
                          • Current hotel
                          • Hotels nearby
                          • Other hotels
                          • Airports
                          • Underground stations
                          • Train stations
                          • Parks
                          • Tourist attractions
                          • Museums
                          • Convention centers
                          • Stadiums
                          • Food and meals
                          • General

                          Hover above the icons to see hotel photo and details.

                          Click the hotel to go to the main hotel page.

                          Route Planner
                          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                          What's nearby

                          Tourist attractions

                          • National Theatre of Japan - 800 m
                          • Rainbow Bridge - 1.6 km
                          • Japan Imperial Palace - 1.7 km
                          • Suntory Hall - 1.7 km

                          Places of interest

                          • Ichigaya Station - 1.1 km
                          • Yasukuni Shrine - 1.6 km
                          • Tokyo Metropolitan Government Building - 1.6 km

                          Train stations

                          • Yotsuya Station - 600 m

                          Shopping areas

                          • National Art Center - 1.8 km

                          Stadiums

                          • Tokyo Route 246 - Gran Turismo Track - 800 m

                          Museums

                          • Chidorigafuchi - 1.3 km

                          Parks

                          • Meiji Jingu Stadium - 1.6 km

                          Theaters

                          • National Theatre - 800 m

                          Business areas

                          • Tokyo Midtown - 1.7 km

                          Underground stations

                          • Akasaka Mitsuke Station - 500 m
                          • Hanzomon Station - 800 m
                          • Akasaka Station - 900 m
                          • Tameike Sanno Station - 1.0 km
                          • Aoyama Itchome Station - 1.2 km
                          • Yotsuya Sanchome Station - 1.4 km
                          • Roppongi Itchome Station - 1.7 km
                          • Toranomon Station - 1.8 km
                          • Gaienmae Station - 1.8 km

                          Public parking

                          • National Diet Building - 1.1 km

                          Local attractions

                          • Bicycle Culture Center - 1.6 km
                            1-9-3 Akasaka, Minato
                          • Yasukuni Shrine - 1.7 km
                            3-1-1 Kudan-kita, Chiyoda
                          • Tokyo Midotown - 1.8 km
                            9-7-2 Akasaka, Minato
                          • 21 21 DESIGN SIGHT - 1.6 km
                            9-7-6 Akasaka, Minato
                          • Suntory Museum of Art - 1.6 km
                            9-7-4 Akasaka, Minato

                          Near the hotel

                          • New Otani Art Museum - 140 m
                            4-1 Kioi-cho, Chiyoda
                          • Hie Shrine - 930 m
                            2-10-5 Nagata-cho, Chiyoda
                          • Meiji Kinenkan - 1.1 km
                            2-2-23 Moto-Akasaka, Minato
                          • Kensei Kinenkan - 1.2 km
                            1-1-1 Nagatacho, Chiyoda
                          • Toyokawa Inari Shrine and Temple - 500 m
                            1-4-7 Moto-Azabu, Minato
                          • National Diet Library - 970 m
                            1-10-1, Nagatacho, Chiyoda
                          • National Diet Building - 1.1 km
                            1-7-1 Nagatacho, Chiyoda

                          Restaurants nearby

                          • La Tour D'Argent - 30 m

                            Address: 4-1 Kioicho
                            Phone: +81 3-3239-3111

                            66% likes this, based on 34 reviews
                            Cuisine: French
                            Price Range: CAD 99 - CAD 465

                          • View & Dining The Sky - 90 m

                            Address: 4-1 Kioicho
                            Phone: +81 3-3238-0028

                            61% likes this, based on 27 reviews
                            Price Range: CAD 67 - CAD 134

                          • Pateisurisatsuki - 90 m

                            Address: Kioicho
                            Phone: +81 3-3221-7252

                            71% likes this, based on 41 reviews
                            Price Range: CAD 14 - CAD 41

                          • Garden Lounge - 90 m

                            Address: Kioicho
                            Phone: +81 3-5226-0246

                            61% likes this, based on 25 reviews
                            Price Range: CAD 41 - CAD 67

                          • Aux Bacchanales Kioicho - 110 m

                            Address: 4-1 Kioicho
                            Phone: +81 3-5276-3422

                            67% likes this, based on 48 reviews
                            Cuisine: French

                          Hotel information
                          • Check-in:
                            from  2 pm
                          • Check-out:
                            until  12 pm
                          • Year renovated:
                            2007
                          • Number of floors:
                            17
                          • Number of rooms:
                            1479

                          Hotel Awards

                          JapaneseHOTEL AWARDSRecommendedTokyoNew Otani

                          According to guest reviews, the hotel has been rated as
                          Best Spa Hotels in Japan

                          Use Badge

                          Hotels nearby
                          Tokyo Green Palace
                          3 stars
                          0.7 km
                          Diamond Hotel Tokyo
                          3 stars
                          0.9 km
                          Kkr Hotel Tokyo
                          4 stars
                          3 km
                          Aman Tokyo Hotel
                          5 stars
                          3 km
                          Cities nearby

                          New Otani Reviews

                          Guest reviews are submitted by our customers after their stay at New Otani

                          Average guest rating

                          8.2out of 10
                          Fabulous
                          Based on 212 reviews

                          Guest reviews

                          • Group of friends
                            4.2

                            It was well located for the metro.

                            We stayed in the Garden tower. We had a twin room with no real view to note and the hotel is a complicated maze to navigate. The beds were really uncomfortable although the room must have been upgraded, at least partially, this century. I don't think the garden is all that amazing, if you are visiting in season there are plenty of parks with better foliage. If you prefer modern western luxury/boutique hotels then the convenience of the metro lines probably isn't going to offset the very average hotel.

                          • Family with children
                            7.0

                            Good location, near Fish market and Ginza Limousine bus service to and from Narita to hotel and pick up point for package tours. Good foods in Akasaka areas and near to Metro station. Good garden and surrounding. Late check out. Big rooms. Concierge speaks good English

                            Building a little old. Key instead of card for room access. Expensive breakfast in restaurants within hotel.

                          • Single
                            8.2

                            Staff and location are excellent. Subwaystations are very close and Akasaka with all the nice restaurants and bars is just 5 minutes walking away.

                            Hotel is bit of old glory, needs a make over. Internet is free in lobby, should be free in room as well.

                          • Single
                            6.6

                            Very nice and relaxing japanese Garden, Very nice and polite stuff

                            very high price for Breakfast, Breakfast not included in the high Room Rate

                          • Single
                            10.0

                            Clean, comfortable, spacious rooms for Japan, courteous staff, great value, great restaurants and very conveniently located to the Marunoichi subway which gets you to everywhere in Tokyo. The Ginza is 10 minutes away as well as Shinjuku for shopping. It's also very close to Government offices including all the Embassy's.

                          • Group of friends
                            8.8

                            Staff efficiency and services available

                            Difficulty finding our way around. This hotel is far too large for our comfort.

                          • Couple
                            7.4

                            The back entrance/exit was a few meters away from the Tokyo subway station. The hotel was very clean and the staff were very courteous and polite, service was excellent. The bathroom was twice the size of normal Japan bathrooms which were really small.

                            Since the hotel was rated 5-star here in Booked.net, we were expecting something fancy. Exactly what was lacking, I cannot say but the overall experience fell short of our expectations. We booked a standard double/twin "garden tower" room and we got semi-double. We wanted to transfer to a twin to get a slightly larger bed but the hotel was fully booked. We got a corner room, which was nice but it didn't compensate for what we felt was lacking. We stayed in 4 hotels in our trip to Japan, and in comparison to other hotels, the difference was the corner room with the city view, a bigger room and a larger bathroom as compared to other hotels. Restaurants were very expensive. Cheapest breakfast was the Y2,200 continental breakfast (all bread), which was not wortih it. We ended up having Western breakfast (with rice, bacon, congee, cereal) was at Y2800, which was better but still not worth it. Staff rendered excellent service. I believe the problem was in classifying this hotel as 5-star, which I believe it isn't. It's nice but not 5-star in my opinion.

                          • Older travelers
                            10.0

                            A very impressive hotel with a fine array of dining options

                          • Family with children
                            7.0

                            Got a fair price through Booked.net. Near a subway hub.

                            Room was old, not what I would expect from a five star hotel. Should probably drop the word "New" from the name. Charged for Internet access.

                          • Group of friends
                            9.2

                            * The city views * The hotel robes/kimono (which we decided to purchase from the hotel store downstairs- however, may I suggest an in room catalogue so that guests are aware that these items are available for purchase) * Large bathroom

                            * Wifi internet access for multiple computers in our room was difficult. My friend and I both had laptops, and paid for internet access. However the facilities in the room for internet access were such that it was only possible for one laptop to connect. We spent a lot of time on the telephone with IT support to enable us to gain internet access on the second laptop.

                          • Single
                            9.6

                            The garden of the hotel is quite unique and a pleasure to watch and walk through. The Hotel staff is very professional and patient. Very comfortable and efficient design of the room.

                            The most noisy toilet, when refilling, that I can remember to have experienced in Japan.

                          • Family with children
                            5.8

                            We chose it as a luxury splurge for the last night of our holiday in Japan. The room was a deluxe triple, and quite spacious for Japanese standards, with a separate sitting room.

                            We were very disappointed that the room was not ready at 2pm, the official check-in time, and had to wait another 1.5 hours. My complaints to the front desk staff were ignored. We found one staff member to be quite disinterested in our enquiries at the bell desk, but the next day, another was quite helpful. Many of the reasonably-priced eateries on the lower level were closed, and due to the hotel's island-like location, it was a hassle to cross the very busy road around the hotel to find anywhere else to eat, so we ended up paying a premium for an ordinary basic Japanese meal. We wouldn't stay here again, because for the price of the room, the hotel doesn't offer good service, is big and sprawling, with little atmosphere.

                          • Couple
                            9.6

                            The staff were incredibly friendly and helpful and the hotel itself is extremely impressive. Our room in 'The Main' was beautiful and every detail was so well thought out, it made our honeymoon stop over really special. Thank you!

                          • Group of friends
                            7.4

                            Hotel staff was very attentive and the food of restaurants was great (quite expensive, but great...)

                            Some decoration/design are kind of old - actually it is not a complaint, but they should update something like walls, floor, etc...

                          • Couple
                            8.8

                            Staff very helpful. Lovely views of Tokyo.

                            Hotel very big and food very expensive.

                          How to reach hotel

                          hotel New Otani Hotel - Tokyo Tokyo location
                          Show big map »

                          Hotel Address:

                          4-1 Kioi-Cho, Tokyo, Japan, 102-8578

                          Get directions
                          City Center
                          • Tokyo
                            4.0 km
                          Airports
                          Train Stations
                          • Yotsuya Station
                            700 m
                          • Iidabashi Station
                            2.6 km
                          Underground stations
                          • Akasaka Mitsuke Station
                            600 m
                          • Hanzomon Station
                            900 m
                          Restaurants
                          • La Tour D'Argent (cuisine: French)
                            30 m
                          • Garden Lounge
                            90 m
                          Parks
                          • New Otani Art Museum
                            140 m
                          Hotel information
                          • Check-in:
                            from  2 pm
                          • Check-out:
                            until  12 pm
                          • Year renovated:
                            2007
                          • Number of floors:
                            17
                          • Number of rooms:
                            1479

                          Hotel Awards

                          JapaneseHOTEL AWARDSRecommendedTokyoNew Otani

                          According to guest reviews, the hotel has been rated as
                          Best Spa Hotels in Japan

                          Use Badge